. Liveops offers work from home in customer service and sales. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Then Liveops is looking for you! Autonomy. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Existing Duo Security enrollments. Enjoy the freedom and flexibility of being your own boss. Guide customers through the claims process. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Please enable it to improve your browsing experience. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Sign an Independent Contractor Agreement. Agent Login Username / Email Forgot password? First, check out our frequently asked questions about the agent experience and application process. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Live far from an urban center? Username or Email Password. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. ; The user selects the Duo Security option. Also the hiring process is long and it's unpaid. Flexibility. Here's everything you need to succeed with Okta. Flexibility. Login to know the status of the ticket. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Onboarding employees has become much more efficient. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Gift Matching The background check requires a $24.99 processing fee paid directly to our vendor. Or you do, but sit & sit with few to no calls? Independent Contractor Forgot password? Liveops is a recognized thought leader in the virtual contact center and customer service industries. The world class support of Liveops and unparalleled access to world-renowned clients. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Client opportunities may have additional requirements, including expanded client-specific certification. No matter what industry, use case, or level of support you need, weve got you covered. Users verify their identity by . Pay, Vacation time, You get to work from home. Learn about Liveops Enterprise Solutions Click Here . Get Directions Agent Sign-In. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Apply now and a member of our team will work quickly to review your application and provide next steps. Okta offered exactly what Live Nation needed. Copyright 2023 Liveops, Inc. All rights reserved. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Forgot password? What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. For 10 years, she successfully owned and operated her own business in her home state of Indiana. A wide array of jobs -- many of them well-paid -- don't require a degree.. Read more. They love it because it does what it's supposed to do.. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Learn about Liveops Enterprise Solutions Click Here . Our developer community is here for you. We'd have had to build out a lot of infrastructure. HSA and PPO Options National and Local Networks Retirement. Have additional questions about applying? Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. OR Look in your activation email. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. . Submit ticket. Unfortunately they dont pay a minimum per hour like other companies. Pros. If there are system issues, you will not get paid. By Veronicas pandemic story is unfortunately all too common. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Liveops Okta. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Come on board! Improving Peoples Lives. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. But, the site does not guarantee that youll take calls during those hours. Provide support to users of top tax software providers. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. You can actually enable a person to get to an application through the Okta platform. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Public Relations e-mail (press@liveops.com) Locations. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Its why weve led the industry in virtual flex agent services for more than 20 years. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. We've been partnering with Liveops since 2010 for all our inbound needs. But what good is making your own schedule if you cant get a schedule? Apr 04, 22 (Updated: Sep 19, 22) If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Learn More. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Need to plan around other commitments? Innovate without compromise with Customer Identity Cloud. When I started it, my team said, Youre crazy. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. The more investment you make in yourself, the greater the reward. Earning potential. Best of Antivirus Software. I like feeling like Im helping people all from the comfort of home. Check the Eligibility requirements and make sure were currently accepting applications in your state. Join Liveops Nation and experience the freedom and autonomy of being self-employed! All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Set your own schedule to work around your life. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Thats up to you. Go Further; Marketplace. The background check requires a $24.99 processing fee paid directly to our vendor. To accept cookies continue browsing as normal. Live Nation currently has about 15,000 internal employees using some 250-plus applications. Login to know the status of the ticket. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. You can also manage cookies in your browser settings. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Want to become a Liveops agent? It changed what we focus on as IT, he says. Earning potential. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Looks like you have Javascript turned off! Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Secure your consumer and SaaS apps, while creating optimized digital experiences. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Norton 360 with LifeLock helps keep your digital life safer. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Liveops SWA Array Overview This app integration supports Single Sign-On. We couldnt have done it without Openforce. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Forgot your password? Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. All rights reserved. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. REDUCE RISK Rest assured your contractor compliance is always audit-ready. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. We would like to show you a description here but the site won't allow us. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Support staff employees are great and work hard to keep us busy and motivated. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Want to become a Liveops agent? And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Find ready-to-work contractors where and when you need them. Liveops employees can directly contribute to the success of students journeys through college into . Independent Contractor management Ditch the paperwork and endless manual tasks. Take our quick quiz and well recommend our top client matches for you. But we were just relentless, and in one year we moved all of our workloads to the cloud. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Liveops | Okta . To accept cookies continue browsing as normal. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. The integrations looked complex. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. GROW YOUR BUSINESS Forgot Password Enter the email address associated with your account. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. You are paid the the talk/email minute when working so your pay for each day will vary. We cant do this. I don't mind the extra training if they had compensation for it. Avoid Recruiting Scams Login here. Find top links about Liveops Nation Login along with social links, FAQs, and more. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Were now out of the back room and working with the business to add direct value, Huckabay says. Independent Contractors are responsible for expenses and control their profit and loss. management. Username or Email Password. This is critical, says Huckabay. Customers sometimes need to speak with a live agent. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Flexibility. Discipline and setting expectations of yourself are key to working from home. If you are looking for Liveops Agent Portal Okta? When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Knowledge Base. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. The freedom of an entrepreneur. Attack Protection. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Which equals no money! Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. I still love it., I strongly recommend not working for this company. (sales@liveops.com) Press & Media. Still have questions? Across the web. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. You dont have to do anything else.. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Suite 390. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. about the agent experience and application. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Support. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Group Linking Link Okta groups to existing groups in the application. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Check the Eligibility requirements and make sure were currently accepting applications in your state. I trust them and look forward to more cooperation and partnership in the future. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Collaboration tools are a huge part of us being successful, says Myers. He sees a role for Okta in all of it. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. View our background requirements here. Your customers deserve the best at every touchpoint. Browse case studies, customer service tips and other helpful resources for enterprises. Then, this is the place where you can find some sources which provide detailed information. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Assist customers with orders, questions, and returns. Copyright 2023 Liveops, Inc. All rights reserved. Managing multiple systems, programs, and screens simultaneously. To find out more, read our Privacy Policy and Cookie Policy. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Copyright 2023 Liveops, Inc. All rights reserved. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Well learn about your business and help guide the best solutions based on your needs. We understand the complex nature of managing independent contractors. Keith Myers, SVP Business Technology, Live Nation. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Login. Want to give someone something unique this holiday season? To find out more, read our Privacy Policy and Cookie Policy. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . FLEXIBILITY AT SCALE. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Earning potential. Liveops: Flexibility. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. When someone leaves, they're deactivated. Login. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Love the flexibility of the jobs, but wish training was paid. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Yes! You get to dictate when and how often you commit to providing services. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? nbc15 staff changes, brother bob flaherty, worst oxford college,
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